We offer a 12-month limited warrantee on all Pre-Owned timepieces. New timepieces will come accompanied by its original Limited Manufacturer warrantee. All timepieces, whether New or Pre-Owned, are guaranteed for authenticity. Pre-Owned watches are rigorously inspected before it can continue through the process of being sold to an end buyer.
The guarantee involves the seller being scrutinized for being known to obtaining his timepieces from reputable sources and must have a portfolio. Pre-Owned pieces will be tested for at least 4 days before they can be guaranteed to meet timekeeping standards. This involves inspection for water resistance, +/- 5 seconds per day (COSC Standards rate resumption), and is tested by a Multifunction Timegrapher. Some vintage watches should not be subjected to the same conditions as when they were new.
We understand that replica timepieces have gotten very well constructed, but we ensure that every timepiece sold through Timecraft Exchange is 100% authentic and comes from reputable dealers/ collectors. Timecraft Exchange is aware of signs that a timepiece could be non-authentic, such as lack of documentation (box and papers), and will take such occasions into consideration.